Employee Experience Management
For the perfect customer experience,
you need happy employees.
Are you ready to look at your business through the eyes of your employees?
Listen to your employees
Listen to your employees during interviews, recruitment, onboarding, promotion and every stage.
Get feedback from your employees periodically, monthly, quarterly, semi-annually and annually.
Listen to them at every stage of the employee experience journey for the perfect employee experience.
You can't manage without measuring! Measure instantly with popular metrics of employee experience.
Measure all employee experiences with eNPS (Employee Net Promoter Score), ESAT (Employee Satisfaction Index), EES (Employee Effort Score) and employee happiness rate metrics.
Compare periodically and by department. See points that need improvement and focus on the right spot for the perfect employee experience.
Create the forms you need in minutes with the Wiseback drag-and-drop form builder.
Add the metrics, open-ended and closed-ended questions you want to measure on your form.
Create logical flows that organize the form flow based on given answers.
Get rid of boring survey interfaces with emoji and visuals. Customize the design the way you want.
Add language translations to your form, determine the rules of participation.
You can optimize your mobile and desktop compatible forms for tablet and kiosk screens in kiosk mode.
Integration and automation is simple
The Wiseback Platform offers bidirectional integration with the API services it offers.
We instantly transfer data from your HR, ERP and other corporate software.
Instant measurement is provided with process-based and rule-based automatically triggered employee-specific surveys.
Text Analytics with AI
Our artificial intelligence service trained with ML (machine learning) and automatically performs text analytics.
Sentiment analysis of open-ended responses is made and keywords are automatically added to the tags.
The service works with an accuracy of 92% in Turkish and 96% in English.
Manage employee experiences
Manage customer experiences end-to-end with management screens.
Authorize other users, assign tasks.
Classify responses, change their status.
Group by adding tags.
Send quick responses to employees.
Make internal correspondence so that necessary actions can be taken.
Advanced Reporting and Analysis
Wiseback offers an advanced and real-time reporting system.
You can instantly view the special reports you need.
Create your analysis with personalized report screens.
The reports you want are automatically delivered in daily / weekly / monthly / quarterly and yearly periods.
Your Data in safe hands
Wiseback offers cloud-based services through local and international servers.
With Turkey servers and on-premise options, we store the personal data of your customers in accordance with KVKK.
Our ISO 27001 Information Security Management System certified systems offer a platform that complies with international standards.