Transform Research into Actionable Insights with Wiseback

Wiseback is more than just a feedback platform; it’s your research powerhouse. Our modern platform streamlines the entire research process, empowering you to gather valuable insights for your products and services. Uncover hidden trends, identify areas for improvement, and gain a deeper understanding of your customer needs. Wiseback transforms research from a chore into a strategic advantage, helping you add real value to your business and stay ahead of the curve.

No Channel Left Behind: Wiseback's Omnichannel Research Platform

Wiseback shatters the limitations of traditional research. Collect real-time data across all channels, from email and SMS surveys to in-field tablet and kiosk feedback. With Wiseback’s segmentation tools, you can target specific audiences and gather focused insights, empowering you to make data-driven decisions that drive results.

Go Beyond the Numbers: Unveiling Deeper Customer Insights with Wiseback

Wiseback empowers you to move beyond basic metrics. Our platform provides a comprehensive suite of tools to measure customer attitudes, including the industry-standard Likert scale. Dive deeper with actionable insights from Net Promoter Score (NPS), Customer Satisfaction Index (CSAT), Customer Effort Score (CES), and our innovative Happiness Rate metric. Wiseback unlocks a richer understanding of your customers, enabling you to make data-driven decisions that cultivate loyalty and drive exceptional experiences.

Click, Drag, Engage: Build Powerful Forms with Wiseback

Say goodbye to clunky forms! Wiseback empowers you to create engaging forms in minutes with our intuitive drag-and-drop builder. Seamlessly combine metrics, open-ended prompts, and closed-ended questions to capture a comprehensive picture of customer sentiment. Build dynamic logic that adapts the survey flow based on responses, ensuring a smooth and relevant experience. Infuse your surveys with personality using emojis and captivating visuals, and customize the design to perfectly match your brand. Wiseback makes crafting powerful and user-friendly surveys a breeze, empowering you to gather valuable customer insights effortlessly.

Unleash Richer Research Insights with Wiseback's AI-Powered Analysis

Wiseback empowers you to unlock the full potential of your research data. Our advanced AI, trained through cutting-edge machine learning, dives deep into open-ended responses, providing a wealth of insights beyond basic metrics. Sentiment analysis goes beyond the surface, revealing the emotional undercurrent of your research participants’ feedback. Wiseback’s AI even suggests relevant tags, automatically categorizing responses and uncovering hidden themes within your data. This powerful combination transforms open-ended responses into actionable insights, empowering you to gain a richer understanding of your research subjects and make data-driven decisions that drive meaningful results.