Organized by Awards International, TCXA is part of more than 10 prestigious award programs successfully held in the UK, European Union, Middle East, Türkiye, and the USA. Since 2009, the Customer Experience Awards (CXA) has stood out as one of the world’s most comprehensive and respected award platforms in customer experience. TCXA is the official representative of this major organization in Türkiye. As Wiseback, we are pleased to be part of this important event.
Hasan Genç from Wiseback is one of the Judges!
Wiseback Co-Founder Hasan Genç will also serve as a jury member at TCXA this year. With his expertise and vision in customer experience, Hasan Genç will make valuable contributions to the awards program. As Wiseback, we are excited to actively support the development of the customer experience ecosystem through both our sponsorship and jury participation.
Finalists Announced!
Within the scope of TCXA 2025, companies that stand out in different categories of customer experience have been selected as finalists.
Best Use of Technology
- Türkiye İş Bankası
- Multinet | UP
- Vodafone
- Turkcell
Best Use of Customer Insight and Feedback
- Edenred
- BARİKAT Cyber Security
- TikTak
- Corteva Biologicals
Best Use of Customer Insight and Feedback – Over 1,000 Employees
- Turkcell
- Hayat
- Türkiye Finans Katılım Bankası
- Aktif Bank
- Vodafone
- QNB Türkiye
- Samsung Electronics
Best User Experience
- Türkiye İş Bankası
- Vodafone
Customers at the Heart of Everything
- Corteva Biologicals
- TTEC
- BARİKAT Cyber Security
The TCXA Finals will be a dynamic and inspiring event, offering the opportunity to connect with leading customer experience professionals in Türkiye, share ideas, and celebrate achievements. The finals will take place on June 11, and this year’s TCXA awards ceremony will be held on June 19 at The Marmara Taksim. Projects that make a difference in the field of customer experience will be recognized, and the industry leaders in the sector will come together.
As Wiseback, we will continue to support excellence in customer experience and add value to the sector. See you at the TXCA Awards Ceremony on June 19!
